Paper-free digital transformation across departments
Quick & accurate creation of customer’s profile
Self-service supplier registration
Key Takeaways
Simplified expense claims with automated finance calculation.
User-friendly portal on mobile & desktop with custom branding
Challenge
A leading bakery products manufacturer in the Kingdom of Saudi Arabia and the Gulf region sought to modernize its operations to remain competitive. The organization faced several challenges:
Cumbersome processes for managing customer and supplier profiles.
Heavy reliance on spreadsheets, leading to inefficiencies and errors.
Costly data maintenance due to manual workflows.
These issues hindered operational efficiency and scalability, prompting the need for a comprehensive digital transformation.
Solution
To address these challenges, Mokxa partnered with the client to develop a Business Process Automation Portal with the following capabilities:
Delivery of various business applications covering supply chain, sales, and operations, accessible on mobile & desktop.
Upskilling of an in-house Joget developers, empowering them to independently build business applications to meet ongoing business needs.
A future-ready integration strategy, laying the groundwork to connect Joget with legacy systems and create a fully-integrated enterprise ecosystem.
Outcome
The implementation of the Business Process Automation Portal led to significant improvements:
Streamlined customer profile creation, enabling salespeople to register customers, assign them to specific departments for reviews, and obtain approvals in days.
Accelerated vendor onboarding through a self-service 'Supplier Creation App', for accurate record-keeping and seamless synchronization with Oracle ERP.
Simplified travel expenses management with automated finance calculations.
Establishment of a self-sufficient in-house team capable of scaling and handling more business cases.
Full Story
Context
Founded in 1991, the client is a leading bakery products manufacturer in the Kingdom of Saudi Arabia and the Gulf region.
In order to stay competitive with modernized operations, they actively pursuit digital transformation to make their business operations more efficient.
Some of the challenges include cumbersome processes for customer/supplier registrations, heavy reliance on spreadsheets, costly data maintenance and more.
Solution
With a goal to streamline operation workflows and drive innovation, Mokxa worked with the client to:
Build a business process automation portal with various applications, covering their supply chain, sales, and operations. All applications are mobile and desktop friendly.
Trained and developed an in-house team of Joget professionals to continuously build new apps for various use cases, ensuring consistent alignment with business needs.
Adopted a forward-thinking approach, as the client planned to expand Joget integration with legacy systems for a well-connected enterprise ecosystem.
Outcome
Streamlined customers' profile creation by enabling salespeople to register customers on the portal, designate them to specific departments for reviews, and obtain approvals in days.
Delivered a self-service 'Supplier Creation App' for accelerated vendor onboarding and accurate record-keeping, seamlessly synced with Oracle ERP.
Simplified travel expenses management with automated calculations, ensuring compliance.
'Recruitment Requisition App' drove quicker and efficient hiring. Department managers can request new hires, align recruitment with budget and seamlessly route them for CEO approval as needed.
Developed a 'Salesman Transfer App' for hassle-free asset ownership transfers on a centralized portal.