Outcome

We recommended 4 business solutions that focus on delivering 'total experience' for the client around their customers, employees, users, and technologies.

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• SAP Rejuvenation & Modernization Covering Data, Systems, People and Processes

  • Validate business gaps, implement fixes, and establish a robust monitoring to constantly evaluate system's health.

  • Prioritize user adoption for real-time business processes, compliance & reliable Management Information System (MIS) reports.

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• Business Process Monitoring with 12 KPIs Identified

  • Oversee and govern business processes by configuring the system to generate alerts for timely actions when parameters exceed thresholds. The client will gain control over key business aspects through SLAs like overdue production orders, billing delays, vendor payments, etc.

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• Customer 360 Portal

  • Provide a user-friendly customer portal integrated with SAP, to improve business engagements with customers.

  • The solution streamlines customer registrations and empowers customers to effortlessly manage their accounts, track orders, access transactions, and more.

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• Vendor Management Portal (E-Procurement)​​​

  • Deliver a solution enabling vendors to seamlessly interact with procurement & supply chain. This simplifies registration of active vendors in the existing SAP system, validating finance statuses while ensuring statutory compliance at the same time.

  • Other features include bid & PO management, reporting, advanced analytics, and more.