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Industry: Government & Defense  |  Theme: Digital Transformation

Multi-tenant Learning Management Portal for the US Military Department

Key Takeaways

Multi-tenant auto-scaling learning portal

Digitized modules for 100,000 training instances

Mobile-friendly, offline-enabled for 1,000,000 users

Military-specific security compliant (ATO & FIPS)

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Context

  • The client is the largest and one of the oldest government agencies in the United States, Learning management is an established business process that manages multiple training and development programs across departments.

 

  • The client needed a central portal to digitize its existing learning management process (100+ training modules) and manage a high volume of related activities at scale.

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  • In the past, this business process was managed manually using paper-based forms, spreadsheets and emails. This resulted in siloed training assets, inefficient management of training resources, cumbersome administration, as well as time-lapse between training sessions and results documentation.

Solution

Along with one of the client's technology vendor, Mokxa developed and delivered the solution on Joget - a multi-tenant autoscaling learning portal to track trainings, certifications, courses, performance management & progressions. Some features include:
 

  • Offline-mobile capability, UI-based record management system and scalable architecture are some features that support the client personnel to operate seamlessly.

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  • ​​Trainers can instantly update trainees' performance & results remotely. No more time lag between the training sessions & results documentation.

 

  • The solution also empowers program administrators to efficiently manage their day-to-day operational processes. They don't have to switch between various technologies and manual activities. Also, relevant data facilitates decision support for them.

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Outcome

  • Enabled the client to handle huge volume of training instances (100,000+) per month, with the ability to scale up to millions.

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  • Used by 100,000 users across multiple departments ramping to a million.

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  • Established a single source of truth for the client to consolidate the entire training portfolio and learning/development data. Business users can retrieve information real-time at their fingertips.

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  • Complies to industry-specific security requirements like Authorization to Operate (ATO) & Federal Information Processing Standard (FIPS).​​​

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Dubai, UAE

info@mokxa.com


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